Back

Knowledge Rocks

Released: Nov 23, 2022 |

Length: 15 pages |

Language: English |

Resource: eBook

In primary school, you tapped into a wealth of knowledge that you’re still able to instantly and effortlessly access.

Two times two equals four. The Roman invasion. Magna Carta. The Industrial Revolution.

This is essential, schoolhouse knowledge management. In your contact centre, knowledge management (KM) is instant gratification for customers along their journey. KM is an always-accessible, consolidated framework of all the information your customers need, whether they are in the midst of a purchase decision, troubleshooting an issue, or anywhere in between.

In primary school, you tapped into a wealth of knowledge that you’re still able to instantly and effortlessly access.

Two times two equals four. The Roman invasion. Magna Carta. The Industrial Revolution.

This is essential, schoolhouse knowledge management. In your contact centre, knowledge management (KM) is instant gratification for customers along their journey. KM is an always-accessible, consolidated framework of all the information your customers need, whether they are in the midst of a purchase decision, troubleshooting an issue, or anywhere in between.

Work email *

First Name *

Last Name *

Job Title *

Department *

Company Name *

Phone *

Address Line 1 *

City *

Zip/Postcode *

Country *

Industry *

Number of Employees *

I consent to the ascertainment, conversion, utilisation and dissemination of the data I have entered into this registration form. The B2B Media Group GmbH and originator/sponsor of the document may use my contact data for the purpose of B2B marketing (via e-mail, phone, display and postal) until such time as I withdraw my consent.

My agreement to the company and our partner can be revoked at any time via Unsubscribe Link.

Please agree to the conditions