Evolving customer experiences in retail, restaurant, and hospitality are driving digital innovation, but they come with risks that most tech-savvy businesses will not easily tolerate. With the rapid adoption of mobile pay, online ordering, curbside delivery, digital menus, cloud-connected IoT devices, and more—digital transformation continues to change how businesses operate.
This typically means streamlining operations and optimizing point-of-sale (POS) transactions while supporting growing wireless networks which now extend as far as the parking lot to maintain line busting and other essential services, as well as supporting hyper-connected patrons who demand Wi-Fi. All this technical sprawl adds complexity to network visibility and security, making it increasingly challenging to maintain a strong skill set and minimize risk across diverse technologies.