AI is constantly evolving, with generative AI (GenAI) being a major breakthrough. Predictions suggest that GenAI will be a valuable tool for most companies, with many adopting it for various business applications. Spending on GenAI solutions is expected to skyrocket in the coming years.
While AI is popular, many businesses are unsure how to approach it. However, AI offers numerous benefits in areas like customer management, content creation, business intelligence, and fraud prevention. Companies that have already adopted AI have reported positive results.